August 14, 2009

So Often Your Attitude Determines Your Altitude

So often your attitude determines your altitude (Author unknown).  Nowhere is that more evident than in the workplace.

Are you one of those people who hate to go to their “job” every day?  They do it because they have to earn a living and it is the responsible thing to do, but they approach each day with dread. Read more

Filed under Attitude, New, grammar, survive_hard_economic_times by Patsy Bellah.

March 25, 2009

Service Is Important In Bad Ecomomic Times

The survival of your company or your job could rest on the service you provide. 

I recently took a donation to my local donation center.  I was met by a congenial young man who greeted me with a friendly hello and welcoming smile.

While helping me remove the bag from my car, he continued his friendly chatter.  He showed appreciation that I had brought the items to “his store” rather than “take my business elsewhere.”

The encounter was so pleasant that when I left I was smiling and thinking to myself, “What else can I donate?”

I’ve also noticed that when I go into my local grocery store I am greeted by the clerks with a smile and a “hello.” 

Could it be that managers and employees sense that service is what will make the difference in survival in hard economic times?

Wouldn’t it be a pleasant consequence of these hard economic times if we all learned to provide better service to each other and became more pleasant and understanding people?

Hmmmmm.  I’m going to keep that in mind.  Perhaps others are reacting to my smile and agreeable presence?

Filed under Make It A Good Day, New, Service, Success, survive, survive_hard_economic_times by Patsy Bellah.