March 25, 2009

Service Is Important In Bad Ecomomic Times

The survival of your company or your job could rest on the service you provide. 

I recently took a donation to my local donation center.  I was met by a congenial young man who greeted me with a friendly hello and welcoming smile.

While helping me remove the bag from my car, he continued his friendly chatter.  He showed appreciation that I had brought the items to “his store” rather than “take my business elsewhere.”

The encounter was so pleasant that when I left I was smiling and thinking to myself, “What else can I donate?”

I’ve also noticed that when I go into my local grocery store I am greeted by the clerks with a smile and a “hello.” 

Could it be that managers and employees sense that service is what will make the difference in survival in hard economic times?

Wouldn’t it be a pleasant consequence of these hard economic times if we all learned to provide better service to each other and became more pleasant and understanding people?

Hmmmmm.  I’m going to keep that in mind.  Perhaps others are reacting to my smile and agreeable presence?

Filed under Make It A Good Day, New, Service, Success, survive, survive_hard_economic_times by Patsy Bellah.

May 30, 2008

Make It A Good Day

My blog entry for this date will be general observations of some interesting things that have come across my desk in the last few days that I’d like to pass on to you. I hope you’ll read to the end and read “The Principle Of The Garbage Truck.”

Partly because it is so closely related to transcription (or it could be), I’ve been interested in scrapbooking, but also partly because I like that sort of thing, although I’ve never had very much time to devote to it.

If you put together a scrapbook of family interest, one of the best things you can include is either an audio describing the pictures and events, or an audio and a transcription with a description. The latter really works well because it includes all of one’s modalities, hearing, seeing and reading. Read more

Filed under Legacy, Make It A Good Day, Priority, Recording, Tips, Transcription by Patsy Bellah.